Frequently Asked Questions
Through this link for Barcelona or this link for Amsterdam, you can easily change the date (up to the day before the visit) and time (up to the day of the visit). * You need your ticket number in order to do this.
*Only for reservations made from our website
*Only for reservations made from our website
Yes, the ticket is valid for all exhibitions, unless otherwise stated on our ticket page.
If you arrive at the start of your time slot, your entrance is guaranteed. There is a 5-minute margin of entry for each time slot. If you arrive at a different time, we cannot guarantee that you will be able to enter Moco Museum (immediately).
By signing up for a free Moco membership – Click here!
Click here and select an I Amsterdam card and choose your date and time slot. Please, bring the ticket and your valid pass to the museum, where they’ll be scanned at the entrance.
Unfortunately, it’s not :(. We are a privately-owned museum and therefore unaffiliated with the Museumkaart.
The ICOM card is only valid in Moco Museum Barcelona, not in Amsterdam.
We have less expensive prices early/late on the day. Enjoy a discount up to €5,- when booking an early/late time slot!
Thanks for already buying your ticket for the Moco Museum. Click here to book your tickets for the Moco boat tour!
Call +31202252837 to explain your situation. No answer? Ask the captain if you can join on the next boat!
Click here for the departure point of the Moco Boat Tour.
Yes, it is! But don’t forget to reserve your time slot first before your visit. Without a reservation, we can't guarantee that you can immediately acces the museum.
Click here and select a stadspas and choose your date and time slot. Please, bring the ticket and your valid pass to the museum, where they’ll be scanned at the entrance.
We love dogs, but with the exception of registered service dogs with a suitable harness, they are not allowed inside the museum.
Yes, we do, you can stay cool
Unfortunately, it is not. The historic Villa Alsberg that houses our museum has lots of stairs and no lifts, making it inaccessible for wheelchair users. If we could, we would, but we are not allowed to place an elevator.
Amsterdam Sadly, there’s no space for luggage of any kind. We kindly advise making use of the luggage storage service at Museumplein/Museumsquare just 125 meters from the Moco Museum. Read more about this on the website of Lockerpoint Luggage Storage.
Barcelona You can! We have a storage room available at the museum where you can store your personal item(s). Please ask the staff if you need any help storing your trolley or luggages.
Barcelona You can! We have a storage room available at the museum where you can store your personal item(s). Please ask the staff if you need any help storing your trolley or luggages.
You sure can. Please email us for more information about your options.