Frequently Asked Questions
Through this link for Barcelona, this link for Amsterdam, or this link for London, you can easily change the date (up to the day before the visit) and time (up to the day of the visit). * You need your ticket number in order to do this.
*Only for reservations made from our website
Yes, the ticket is valid for all exhibitions, unless otherwise stated on our ticket page.
If you arrive at the start of your time slot, your entrance is guaranteed. There is a 5-minute margin of entry for each time slot. If you arrive at a different time, we cannot guarantee that you will be able to enter Moco Museum (immediately).
Click here and select an I Amsterdam card and choose your date and time slot. Please, bring the ticket and your valid pass to the museum, where they’ll be scanned at the entrance.
We are a privately-owned museum and therefore unaffiliated with the Museumkaart. But, we do give a 30% discount on tickets at the door and online!
The ICOM card gives you 20% discount at Moco Museum Barcelona, not in Amsterdam.
We have less expensive prices early/late on the day. Enjoy a discount up to €5,- when booking an early/late time slot!
Call +31202252837 to explain your situation. No answer? Ask the captain if you can join on the next boat!
Click here for the departure point of the Moco Boat Tour.
Yes, it is! But don’t forget to reserve your time slot first before your visit. Without a reservation, we can't guarantee that you can immediately acces the museum.
Click here and select a stadspas and choose your date and time slot. Please, bring the ticket and your valid pass to the museum, where they’ll be scanned at the entrance.
We love dogs, but with the exception of registered service dogs with a suitable harness, they are not allowed inside the museum.
Yes, we do, you can stay cool
Unfortunately, it is not. The historic Villa Alsberg that houses our museum has lots of stairs and no lifts, making it inaccessible for wheelchair users. If we could, we would, but we are not allowed to place an elevator.
Amsterdam Sadly, there’s no space for luggage of any kind. We kindly advise making use of the luggage storage service at Museumplein/Museumsquare just 125 meters from the Moco Museum. Read more about this on the website of Lockerpoint Luggage Storage.
Barcelona For security reasons, we cannot store luggage of any kind. We have partnered with Bounce so that you can store your bags safely nearby, and enjoy a 10% discount off your booking with the code EXPLOREMOCO. Bounce has 2 luggage storage locations just a 2 minute walk from Moco Museum Barcelona, which you can reserve in advance or in the moment.
Barcelona For security reasons, we cannot store luggage of any kind. We have partnered with Bounce so that you can store your bags safely nearby, and enjoy a 10% discount off your booking with the code EXPLOREMOCO. Bounce has 2 luggage storage locations just a 2 minute walk from Moco Museum Barcelona, which you can reserve in advance or in the moment.
You sure can. Please email us for more information about your options.
Amsterdam: events@mocomuseum.com
Barcelona: eventsbcn@mocomuseum.com
London: eventslon@mocomuseum.com