Where do you want to go?

Amsterdam

Tickets

Barcelona

More Info Tickets

Museum Host / Floor Personnel

Founded in 2016 in Amsterdam, the Moco Museum exhibits a wide range of inspiring modern and contemporary art. Artworks by Jean-Michel Basquiat, Banksy, Tracey Emin, JR, KAWS, Keith Haring, Jeff Koons, Yayoi Kusama, Andy Warhol, and more offer visitors an unparalleled collection of art for an unforgettable experience. Moco Museum is powered by an innovative, dynamic, and enterprising young and close-knit team.

The Position

As Moco Museum Hosts and Floor Personnel you ensure that the visitors leave as ambassadors. Your customer service, enthusiasm and attendance gives them a memorable experience to revisit and encourage their friends and family to visit the museum. The Museum Hosts and Floor Personnel work to provide a welcoming environment to museum visitors and provide information and assistance regarding exhibitions, while ensuring the safety of artworks.

Responsibilities:

• Welcome visitors and provide information related to the museum, exhibitions, displays and services but also general information (directions, tourist suggestions, etc.)
• Act as first point of contact for all museum visitors inquiries
• Hosting at the museum gate entrances to attract, welcome and attend museum visitors – Sell/scan tickets while promoting the use of the extra service, audio-tour
• Monitor museum areas to provide security of the exhibition artworks (ensure visitors do not touch or endanger works of art). Also monitor the cleanliness and overall tidiness of the museum
• Provide excellent customer experience by interacting with museum visitors and offer a welcoming and friendly environment
• Develop an excellent working knowledge of the collections and exhibitions on display
• Responsible for the routine opening and closing of museum
• Assist at special functions, events and visits 
• If applicable, conduct visitor and education tours in the museum
• Perform other ad-hoc duties and tasks as requested by Floor Managers or Director

Requirements:

• Fluency in English and Dutch
• Flexibility and availability to work morning or evening shift and weekends (the museum is open 365 days a year 7 days a week)
• Ability to work well with others (team player)
• Creative, curious and takes initiative
• Excellent communication skills 
• If applicable, conduct visitor and education tours in the museum
• Perform other ad-hoc duties and tasks as requested by Floor Managers or Director
• Previous work experience in customer service is a plus
• Enthusiastic and knowledgeable and modern art is a plus
• Eligible to work in the Netherlands

What Moco Offers

• Work in a beautiful environment at a breathtaking monumental mansion on Museumplein in Amsterdam
• Be part of an international, young, inspiring and enthusiastic team
• Work in a workplace where development is encouraged and promoted

Apply

For more information, please, contact amsjobs@mocomuseum.com with the subject line: Vacancy Museum Host / Floor Personnel Amsterdam. 

When sending your application to amsjobs@mocomuseum.com, please include your motivation letter and CV.

Apply Now

Shop Book your ticket now