Frequently Asked Questions Barcelona

Through this link for Barcelona or this link for Amsterdam, you can easily change the date (up to the day before the visit) and time (up to the day of the visit). * You need your ticket number in order to do this.

*Only for reservations made from our website

If you arrive at the start of your time slot, your entrance is guaranteed. There is a 5-minute margin of entry for each time slot. If you arrive at a different time, we cannot guarantee that you will be able to enter Moco Museum (immediately).

Click for Amsterdam or Barcelona and select partner ticket and choose your date and time slot. Please, bring both tickets with you to the museum and they’ll be scanned at the entrance.

We have less expensive prices early/late on the day. Enjoy a discount up to €5,- when booking an early/late time slot!

Purchased tickets are non-refundable. Please take a look at our other FAQ to change your ticket date/time.

Discounts and promotions cannot be combined. Get the best deal by booking your tickets online.

- Visit at any time during your booked day, no need to choose a time slot
- Skip the line when entering the museum

*Tickets are online-only, cannot be combined with other offers, and may sell out on popular days.

The ICOM card is only valid in Moco Museum Barcelona, not in Amsterdam.

The ICOM card is only valid in Moco Museum Barcelona, not in Amsterdam.

It is! We have an elevator in Moco Museum Barcelona.

We love dogs, but with the exception of registered service dogs with a suitable harness, they are not allowed inside the museum.

Yes, we do, you can stay cool

Amsterdam Sadly, there’s no space for luggage of any kind. We kindly advise making use of the luggage storage service at Museumplein/Museumsquare just 125 meters from the Moco Museum. Read more about this on the website of Lockerpoint Luggage Storage.

Barcelona You can! We have a storage room available at the museum where you can store your personal item(s). Please ask the staff if you need any help storing your trolley or luggages.

You sure can. Please email us for more information about your options.

Unfortunately, due to security reasons, we ask visitors not to wear hats during their Moco Museum visit.

By signing up for a free Moco membership – Click here!