Museum Host / Floor Personnel Barcelona

Moco Facebook Banner BC Nov21
Barcelona

Full/Part-time

Join Moco

Do you trust in art? Are you also totally out of this world and possess extraordinary talents? Then we’re calling on YOU! Moco Museum is hiring, so we’re looking for passionate art lovers, dynamic individuals, and all-around superstars to join our team in Barcelona!

Founded in 2016 in Amsterdam, the Moco Museum Barcelona opened in the heart of El Born in 2021 - exhibiting a wide range of inspiring modern and contemporary art by internationally renowned artists and rising stars. Art by Jean-Michel Basquiat, Banksy, Tracey Emin, JR, KAWS, Keith Haring, Jeff Koons, Yayoi Kusama, THE KID, Guillermo Lorca, Studio Irma, Andy Warhol, and more offer visitors an unparalleled and unforgettable experience. Moco Museum is powered by a young, innovative, dynamic, enterprising, and close-knit team.

The Position
As Moco Museum Hosts and Floor Personnel you ensure that the visitors leave as ambassadors. Your customer service, enthusiasm and attendance gives them a memorable experience to revisit and encourage their friends and family to visit the museum. The Museum Hosts and Floor Personnel work to provide a welcoming environment to museum visitors and provide information and assistance regarding exhibitions, while ensuring the safety of artworks.

Responsibilities

• Welcome visitors and provide information related to the museum, exhibitions, displays and services but also general information (directions, tourist suggestions, etc.)
• Act as first point of contact for all museum visitors inquiries
• Hosting at the museum gate entrances to attract, welcome and attend museum visitors
• Sell/scan tickets while promoting the use of the extra service, audio-tour
• Monitor museum areas to provide security of the exhibition artworks (ensure visitors do not touch or endanger works of art)
• Also monitor the cleanliness and overall tidiness of the museum
• Provide excellent customer experience by interacting with museum visitors and offer a welcoming and friendly environment
• Develop an excellent working knowledge of the collections and exhibitions on display
• Responsible for the routine opening and closing of museum
• Assist at special functions, events and visits
• If applicable, conduct visitor and education tours in the museum
• Perform other ad-hoc duties and tasks as requested by Duty Managers or Director

Requirements
• Fluency in English and Spanish (Catalan is a bonus!)
• Flexibility and availability to work morning or evening shift and weekends (the museum is open 365 days a year 7 days a week)
• Ability to work well with others (team player)
• Creative, curious and takes initiative• Excellent communication skills
• If applicable, conduct visitor and education tours in the museum
• Perform other ad-hoc duties and tasks as requested by Duty Managers or Director
• Previous work experience in customer service is a plus
• Enthusiastic and knowledgeable and modern art is a plus
• Eligible to work in the Netherlands

What Moco Offers
• Joining an international, young, inspiring and enthusiastic team
• Work in a beautiful environment at a breathtaking monumental mansion in Born area in Barcelona.
• Opportunity to develop yourself and to execute your ideas
• A good salary
• Lots of staff parties and other fun things - the team knows how to celebrate ;)

How to Apply
For more information, please, contact bcnjobs@mocomuseum.com with the subject line: Museum Host / Floor Personnel Amsterdam. Please send your CV + Motivational Cover Letter to bcnjobs@mocomuseum.com.