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Gift Shop Sales Associate

Founded in 2016 in Amsterdam, the Moco Museum exhibits a wide range of inspiring modern and contemporary art. Artworks by Jean-Michel Basquiat, Banksy, Tracey Emin, JR, KAWS, Keith Haring, Jeff Koons, Yayoi Kusama, Andy Warhol, and more offer visitors an unparalleled collection of art for an unforgettable experience. Moco Museum is powered by an innovative, dynamic, and enterprising young and close-knit team.

Job Description

As a Moco Museum Gift Shop Sales Associate, you are responsible for all sales activities and sales associate job duties: greeting customers, answering questions, offering assistance, suggesting items, lending opinions, and providing product information. Individual responsibilities as a Retail Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display  of merchandise, or organizing the selling floor and stock areas.

The Moco Museum Gift Shop Sales Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing cash and payment cards. The Gift Shop Sales Associate must maintain a professional attitude with sincerity and enthusiasm – reflecting the Moco Museum Gift Shop’s commitment to our visitors and customers. The Sales Associates must stay current with promotional events and sales.

Retail sales associate requirements:

• Basic understanding of sales principles and customer service practices
• Proficient in verbal Dutch and English
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Telephone etiquette
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
Physical demands: this position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders
Must be able to multi-task in a fast-paced environment
Customer service focus
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts
Previous retail experience or similar experience on the sales floor is a plus
• Eligible to work in the Netherlands

Retail Sales Associate Skills & Proficiencies:

• Excellent Customer Service
• Organization
• Sales
• Product Knowledge
• Basic Math
• Dependability
• Attention to Detail
Time Management
Team Player
• Interpersonal Skills
Problem Solving
• Trend Awareness

What Moco Offers

• Work in a beautiful environment at a breathtaking monumental mansion on Museumplein in Amsterdam
• Be part of an international, young, inspiring and enthusiastic team
• Work in a workplace where development is encouraged and promoted


For more information, please, contact amsjobs@mocomuseum.com with the subject line: Vacancy Gift Shop Sales Associate Amsterdam. 

When sending your application to amsjobs@mocomuseum.com, please include your motivation letter and CV.

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